shipping & returns

shipping policy

Please allow for up to 3 days to process your order.  You will then receive a tracking code for your package. Please allow up to 7 days for your shipment to arrive. 

Missing item policy

No returns on opened items. Returns will be accepted up to 14 days after the delivery date. Customers will receive online store credit on returns. There will be a $3 restocking fee. Customer must may for shipping on returned items. Include your name, order number, and reason for your return. Mail your returns to: PO Box 604, Pittsburgh, PA 15230-0604.​

Please contact Autumn@TheSheSuiteCompany.com to submit your claim for missing items within 7 days of USPS delivery confirmation.  Any claim submitted after this time period will be denied.​

return policy

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